ELF STORE – PRIVACY POLICY

At ElF Store, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.


1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Phone Number

  • Email Address

  • Shipping & Billing Address

  • Payment Information (processed securely through third-party gateways)

  • Browsing behavior (using cookies and analytics tools)


2. How We Use Your Information

We use your data for:

  • Processing and fulfilling your orders

  • Communicating order status, offers, or updates

  • Improving our website, products, and services

  • Customer support and grievance redressal

  • Ensuring fraud prevention and legal compliance

We do not sell or rent your personal information to third parties.


3. Data Security

We implement strict security measures to protect your personal data:

  • SSL encryption

  • Secure payment gateways

  • Regular site monitoring for security threats

However, while we strive to protect your data, no online platform is 100% secure. Use the website at your own risk.


4. Cookies

Our website uses cookies to enhance user experience:

  • Session tracking

  • Cart management

  • Website analytics

You can manage cookie preferences via your browser settings.


5. Third-Party Services

We may share necessary information with third-party logistics, payment, or marketing services only to complete your order or offer better service. All such partners are bound by confidentiality.

Examples include:

  • Courier companies

  • Payment gateways (e.g., Razorpay, Paytm)

  • Email/SMS service providers


6. Your Rights

As a user, you have the right to:

  • Access or update your personal information

  • Request deletion of your account

  • Opt-out of promotional communications (via unsubscribe links)


7. Children’s Privacy

ElF Store does not knowingly collect or solicit personal data from children under the age of 13. If you believe we have such information, please contact us for immediate removal.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Last Updated" date.

Last Updated: April 29, 2025